Our Exceptional Expertise
Your Smarter Customer Communications

Nirva are the UK’s agile experts in driving smarter customer communications. We help our clients improve their business critical documents, messaging and processes, maximising the return on their CCM tech investments. In the process we are also dramatically improving efficiencies and customer experience.

Stop putting up with slow changes, inconsistent branding, manual processes and systems that won’t talk to each other. The best case scenario is no longer just a scenario.

About Us

Transforming Customer Communications

Our products and services support the delivery of highly effective customer communications. We can offer practical advice on how to make your document technology investments, including Exstream and Messagepoint, work to ensure maximum returns. Our consultants can help with project planning, solution design, implementation, integration, support, training and more: whatever you need to solve your customer communication sticking points.

Why Nirva?

Nirva is truly independent and flexible, so we’re able to offer you the service or solution that genuinely suits your business, not simply ones we’re forced to recommend. Our exceptional knowledge and capabilities enable us to deliver the ‘difficult to do’ when optimising CCM systems and reworking processes to increase efficiency. If you’re looking for a blend of niche experience and an agile approach to finding the perfect solution, we’re the partner of choice.

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Find out how we’ve supported other businesses in revolutionising their customer communications.

Quote Mark

Winning Praise for CCM Consultancy

“Nirva Consultants did a great job of reviewing our use and set up of Exstream, providing us with practical quick wins as well as recommendations for future improvements.
With Nirva’s help our document team will gain the knowledge required to support our business groups in bringing further innovation to our Customer communications.”

Lee Duggan

Head of IT Operations & Business Applications

Police Mutual

On Point in Messagepoint Delivery

“Nirva has been a fantastic services partner for Messagepoint, often delivering in challenging environments with very tight deadlines. Their responsiveness and ability to meet the changing project priorities was first class along with their proactive approach to problem solving.”

Carol Ann West

Vice President


Excelling in Exstream Implementation

“The whole Nirva team were great to work with, very professional and brought a wealth of expertise to our fledging Exstream CCM project.”

Oli Greenspan

Director of Innovation

Octopus Investments

Still Adding Value, Six Years On

“Nirva advised, designed and implemented our complex Exstream solution. They delivered on time and on budget, adding value at every phase. Six years on we still call upon their support and knowledge to assist our in-house team.”

IT Director

Global Credit Card Provider

Quality, Expertise and On-Going Support

“Doing business with Nirva is always a pleasure from the quality and expertise of their CCM professionals to the on-going relationship management. We value their regular industry updates and sharing new technology ideas with us.”

Head of Document Services

UK Energy Provider

Read Our Testimonials