CCM Consultancy

For us, business consultancy must always work in tandem with technical consultancy. A thorough understanding of high-level opportunities and objectives allows us to shape technical delivery optimised for action. Our agility, experience and independence have given us a reputation in CCM consultancy that is second to none. Our service encompasses:

About Us

Assessment & Audits

A complete 360 audit for your customer communication environment. We’ll leave no stone unturned as we assess hardware, software, organisation, documentation, procedures, processes, requirements, data and document flow.

Business Analysis

We’ll examine how well your current infrastructure and organisation meets your business goals. We’ll deliver gap analysis and a pragmatic and tactical strategic roadmap to achieve short, medium and long-term improvements.

Project Management

If you ask us to take on your CCM project we can provide expert Project Managers seasoned in tackling the inherent challenges. From requirements to implementation, we’ll strive to improve project delivery.

Design & Development

You’ll benefit from our independent advice and years of development experience to maximise your document composition applications. However complex your specs, we’ll deliver.

Integration of Applications

Great applications are no good unless they are successfully integrated into your new or existing architecture. Our creative expertise in data manipulation and associated workflow processes is first class. Fit-for-purpose throughput is the result.

Knowledge Transfer & Training

Once our team has successfully delivered your project we’ll provide comprehensive handovers, development guides and best practices. Rest assured your staff will be thoroughly trained, fully genned-up and raring to go on next phases.

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