Exstream Expertise

When utilised to its full potential, Exstream is one of the most empowering tools in multichannel Customer Communications Management. The secret here is optimising its full potential to maximise the impact of customer touchpoints.

Key members of the Nirva team pioneered Exstream implementation and as a group we have amassed unrivalled experience. It means we are best placed to act as your strategic partner in unlocking success. Our service covers:

About Us

Business Analysis

We’ll go the extra mile to understand your objectives and shape Exstream delivery and projects that respond to day-to-day imperatives and are fit for the future.

Design, Development & Integration

Architectural design and technical development are optimised by our unrivalled experience and the integration into your CCM environment, however challenging, is seamless and effective.

Testing & Deployment

We know the pitfalls and we know the opportunities, so with our proven techniques and comprehensive approach we’ll work to ensure maximised performance: day-in, day-out.

Training, Knowledge Transfer & Best Practice

Once we have implemented an optimised Exstream solution you can be assured of continued best practice from your fully-trained, knowledgeable staff.

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