The Customer Communications Management (CCM) market is constantly evolving (see Figure 1) as result of technological development, changing consumer behaviour... View Article
Towards the end of 2018, UnifiedPost, a Belgium-based Financial Services provider, acquired Inventive Designers, a CCM provider also based in... View Article
CCM is approaching a new frontier, enabled by emerging technologies. Find out the role of voice technology today, the implications... View Article
In the age of digital transformation we are seeing a paradoxical renaissance in printed direct mail. Find out what is... View Article
