CCM Connected Customer Journey Mapping Solution For Exception CX October 19, 2022

Design Exceptional Customer Journeys

Introducing Inspire Journey by Quadient®

Start your path to CX transformation in just hours with Inspire Journey – the only cloud-based journey management solution that integrates customer journey mapping, journey analytics and orchestration technologies to deliver customer-first omni-channel communications experiences.

  • – Focus on the customer, not the channel
  • – Empower CX advocates
  • – Leverage data to optimise critical moments
  • – Achieve customer-first transformation
  • – Enhance customer experience
  • – Measure key experience indicators
  • – Improve business outcomes
  • – Demonstrate value

Full details of the STREAMdiff tool can be found in this brochure.

I look forward to speaking with you about this award-winning solution.

Warm regards

Tracey Whelan

Business Director at Nirva

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