October 24, 2023, Toronto, ON – Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces it has once again expanded the reach of its  AccessibilityNow®  document accessibility platform by establishing a partnership with Nirva, a provider of services and technology that drive smarter, more agile customer communications. The partnership opens new opportunities for Nirva to offer customised document accessibility solutions in response to the growing regulations and market demand in the UK and Ireland.

“The partnership with Crawford Technologies allows us to add a vital capability to our offerings and one which is relevant across all organisations where customer communications are critical. Being able to produce a variety of accessible formats with one tool and making content inclusive and accessible to everyone is a huge game changer,” said Tracey Whelan, managing director of Nirva. “Given the focus on accessibility brought about by new European legislation, we are thrilled to be able to support our customers with this award-winning technology.”

It is imperative for businesses and organisations to follow worldwide regulations governing document accessibility. AccessibilityNow is a comprehensive software suite that leverages AI to make it possible to easily convert documents into electronic or physical formats that are accessible to anyone, instantly, regardless of dialect, disability or location. The software solutions within the platform provide high levels of automation and integration into any environment. AccessibilityNow is flexible and supports the unique processing requirements of high-volume transactional documents and static documents of all types. Additionally, the platform makes it possible to maintain compliance with evolving document accessibility regulations, mitigating the risks and costs of non-compliance.

“We are proud to partner with Nirva in making it possible to offer a wide range of tailored solutions that adhere to the regulations driving the document accessibility market in the UK and Ireland,” said Ernie Crawford, president and CEO of Crawford Technologies. “The robustness of the AccessibilityNow enterprise document accessibility platform provides a straightforward solution for any organisation looking to develop and implement a world-class document accessibility program.”

About Crawford Technologies

Crawford Technologies develops solutions that help enterprises optimise and improve the secure and accessible delivery, storage and presentment of their customer communications. As an award-winning, global provider of products and services with over 1,800 customers on six continents, Crawford Technologies enables some of the world’s largest banks, insurers, healthcare providers, utilities and print services companies to reduce costs, simplify processes and streamline mission-critical communications across all channels and in all formats. For more information visit www.crawfordtech.com

About Nirva

Nirva is the UK’s agile expert in driving smarter customer communications. Nirva specialises in driving better standards of customer communications through solving the everyday problems that people in CCM roles face. It helps clients improve their business-critical documents, messaging and processes, maximising return on CCM tech investments. Experienced in all industries, Nirva has specialisms in the insurance, healthcare, finance and utility sectors. Nirva provides high-level communications consultancy, and its consultants are able to carry out any or all phases of a project, including project planning, solution design, migration, implementation, training and mentoring of staff. For more information visit www.nirvauk.com