Can your CCM system support your crisis communications needs? 12 questions to ask April 29, 2020

Legacy customer communications management systems (CCM) require IT to do the heavy lifting when it comes to building, editing, proofing, targeting, and testing customer communications.

This process frustrates communications teams at the best of times, but in times of crisis like the recent pandemic, it can create a fundamental business issue. 

To read more, please visit: https://www.messagepoint.com/can-your-ccm-system-support-your-crisis-communications-needs-12-questions-to-ask/

Related articles

CCM Consultancy
Analysis: CCM technology provider Ecrion acquired by Content Services expert MHC Software

In this blog Aspire’s Kaspar Roos examines the recent news that MHC Software has acquired CCM provider Ecrion, offering his… View Article

Read more June 22, 2020

Recent articles

Uncategorized
Understanding the Benefits of Intelligent Virtual Assistants (IVAs)

In this blog Aspire’s Will Morgan looks at the worldwide market for Intelligent Virtual Assistants. He examines the key drivers… View Article

Read more June 30, 2020
Trigger