Celebrating 10 Years of Nirva (2012 – 2022)
10 years ago, three like-minded Customer Communications Management (CCM) and Exstream experts joined forces with the aim of launching a… View ArticleRead more July 14, 2022
Legacy customer communications management systems (CCM) require IT to do the heavy lifting when it comes to building, editing, proofing, targeting, and testing customer communications.
This process frustrates communications teams at the best of times, but in times of crisis like the recent pandemic, it can create a fundamental business issue.
To read more, please visit: https://www.messagepoint.com/can-your-ccm-system-support-your-crisis-communications-needs-12-questions-to-ask/