Our Debut on the Aspire Leaderboard for CCM and CXM Service Providers September 13, 2022

Nirva’s inclusion on the Aspire Leaderboard is a significant landmark for the company. As a small, but established British company, being featured up there amongst global players is kudos to the great work we are doing to empower our customers to better manage content for customer communications across a range of services.

We pride ourselves on our deep product expertise and knowledge of the market and it’s always exciting for us to hear positive customer feedback. As part of Aspire’s analysis of Nirva, our customers shared their positive experience of our responsiveness and reliance on best-practice. This is a credit to our highly specialised team of consultants. It’s no wonder our base of customers is growing.

Being included in the Aspire Leaderboard Service Provider Grid is testament to the quality and strength of the strategic advice and support we offer our customers. It’s our expertise and customer-centric approach that sets us apart from the competition and it’s exciting that this has been recognised by the team at Aspire.

The industry recognition that comes with our inclusion on the Aspire Leaderboard perfectly demonstrates the way in which we have secured our place in the UK CCM and Customer Experience Management (CXM) markets. We take real pride in being experts in our field and look forward to continuing to provide a trusted guidance to organisations looking to deliver successful CCM and CXM projects in the UK.

Summary from Kaspar Roos, CEO & Founder of Aspire:

“In our analysis, we were impressed with the way Nirva’s market expertise has helped establish it as a trusted advisor and a safe pair of hands for its customers. British businesses would do well to consider Nirva when looking at CCM/CXM consulting services. It has a deep knowledge of the industry and a strong history of helping its customers establish and improve their CCM practices successfully.”

Full details of the 2022 Aspire Leaderboard can be found here: https://www.aspireleaderboard.com/

I look forward to new companies joining our existing customers, who I thank for their loyalty, in benefitting from our services.

by Tracey Whelan

Business Director at Nirva


The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire’s consultancy organization. Aspire does not endorse any vendor, product or service included in the Aspire Leaderboard.

Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM), Customer Experience Management (CXM), and Customer Journey Management (CJM) industries. Through deep market expertise and global insights, Aspire works with Software, Services and Solution providers, and Business Advisories and Private Equity Firms to help them achieve their CCM goals. Find more information about how Aspire is helping organizations navigate the complexities of the customer communications world at https://www.aspireccs.com.

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