Celebrating 10 Years of Nirva (2012 – 2022)
10 years ago, three like-minded Customer Communications Management (CCM) and Exstream experts joined forces with the aim of launching a… View ArticleRead more July 14, 2022
Customer communications management (CCM) is an industry in transition. Last year, we witnessed further convergence of CCM with customer experience (CX) and saw new approaches in configuration and deployment gaining wider adoption. Yet, a popular question remains: Is CCM still relevant today?
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