CCM Connected Customer Journey Mapping Solution For Exception CX
Design Exceptional Customer Journeys Introducing Inspire Journey by Quadient® Start your path to CX transformation in just hours with Inspire… View Article
Read more October 19, 2022
In this article we take stock of the developments currently taking place in the Customer Communications Management (CCM) and Digital Customer Experience (DCX) industries, how the concept of CCM is evolving and the three big trends that demonstrate the shift.
To find out more please visit: https://www.aspireleaderboard.com/insights/state-of-the-ccm-market-in-2019
Design Exceptional Customer Journeys Introducing Inspire Journey by Quadient® Start your path to CX transformation in just hours with Inspire… View Article
Read more October 19, 2022
The Demise of DSF Last week, we learned that the organisers of Document Strategy Forum (DSF), a long-standing conference dedicated… View Article
Read more November 19, 2024