Globally, organizations of all types and sizes have been caught by surprise by the extent of the impact of the COVID-19 pandemic.  Many have been unable to quickly communicate important operational updates to customers – or at least unable to do so without moving mountains and incurring excessive costs.

To read more, please visit: https://www.messagepoint.com/tips-to-ensure-your-customer-communications-team-is-ready-for-the-next-crisis/